Shipping policy

 

**Shipping Policy**


**Order Processing**

All orders are processed within 3-5 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, processing times may be extended. We will notify you via email if there are any significant delays.


**Shipping Destinations**

C.K Collective ships worldwide. Delivery times and shipping costs vary depending on your location. Please note that international shipments may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer.


**Shipping Rates**

Shipping costs are calculated at checkout based on your location, package weight, and selected shipping method. All applicable charges will be displayed before you complete your purchase.


**Estimated Delivery Times**

Delivery times vary by destination and are estimates only — they do not include the processing period:

- **Zambia:** 3-7 business days

- **Africa:** 7-14 business days

- **International:** 14-30 business days


**Tracking Your Order**

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your shipment's progress.


**Lost or Delayed Shipments**

If your order hasn't arrived within the estimated timeframe, please contact us at [your email address]. We will do our best to resolve the issue promptly.


**Customs & Import Duties**

For international orders, customers are responsible for any customs fees, duties, or taxes imposed by their country. C.K Collective has no control over these charges.